Refund Policy

📄 Return & Refund Policy – DD Smart Accessories

Last updated: 28 March 2026

Thank you for shopping at DD Smart Accessories (ddsmartaccessories.shop). We value your trust and aim to provide the best quality products. Please read our Return & Refund Policy carefully.

🔁 Returns & Order Cancellation

• You can request a return or cancellation within 7 days of receiving your order.
  (Recommended: 7 days instead of 14 for small businesses)
• To request a return, contact us via:
  • 📧 Email: ddsmartaccessories.business@gmail.com
  • 📞 Phone/WhatsApp: +91-9150517892

✅ Eligibility for Returns

To be eligible for a return:

• Item must be unused and in original condition
• Must be in original packaging
• Return request must be raised within 7 days of delivery

❌ Non-Returnable Items

Due to hygiene and safety reasons, the following items cannot be returned:

• Earrings and personal use accessories (if used/opened)
• Customized or personalized products
• Items damaged due to misuse
• Clearance / sale items

💸 Refund Policy

• Once we receive and inspect the returned product, we will notify you.
• If approved, refund will be processed within 5–7 business days.
• Refund will be credited to your original payment method.

🚚 Return Shipping

• Customers are responsible for return shipping charges.
• We recommend using a trackable courier service.
• We are not responsible for lost or damaged return shipments.

📦 Damaged or Wrong Product

If you receive:

• Damaged product 💔
• Wrong item ❌

👉 Contact us within 48 hours of delivery with photos/videos.
We will arrange a replacement or refund.

📍 Return Address

(👉 You need to fill this — very important)
Example:
DD Smart Accessories
[Your Address Here]

📞 Contact Us

If you have any questions:

• 📧 ddsmartaccessories.business@gmail.com
• 📱 +91-9150517892